Cannot Successfully Submit "Report a Problem"

[mahlerbooks]

I'm trying to "Report a Probem" to get a refund. When clicking Submit, it keeps saying "Sorry, looks like something went wrong on our end. Please try again." I've tried multiple time to no avail and also used different browsers. Is this just a temporary problem with PayPal?

[PayPal_Ayesha]

Hey @mahlerbooks,

Thank you for posting and welcome to the PayPal Community!

I'm sorry to hear about the trouble you've had while reporting a charge. Based on the information that you've shared it seems like this might be due to a technical glitch. I would recommend clearing cache and cookies and then trying again. If the issue persists, you can certainly contact our customer support team through the available contact options on our website so that our advisors can help you accordingly.
 

Regards,
Ayesha