Can't resolve mistake of creating account with VPN on thus having account initiated for closure.

[Gv1acuFB-_h0BRM]

Hello. I registered an account, and as soon as I registed my account PayPal initiated my account for closure. This is because I had my VPN on, which is against the User Agreement.

The appeal steps in the email do not work.

• There is no 'Contact' button.
• There is no 'Managing My Account' topic.
• There is no 'My account is limited' sub-topic.
• There is no way to send a message.

I can not contact Customer Support through the 'Contact Us' button.

• None of the 'Common Issues' help.
• I could not find a solution here in 'The Community'.
• The Resolution Centre does not have a resolution.
  • I can not report a problem.
  • I can not resolve the limitation through the Account Limitations page.
    • All it says is that I can not use PayPal anymore and that my Reference ID is 'PP-L-313540907941' .
  • I can not open a case.
• I can not use the 'Call us' form of contact due to disabilities.

So, what can I do? Have I banned myself for life within zero seconds after having signed up?

[rkdavis]

The same thing just happened to me. I signed up on some work from home sites, got jobs, now I can't get paid because I was trying to protect myself with a vpn. I understand paypal wanting to be secure but this is ridiculous. Just because I'm smart enough to protect myself.

Did you ever get your account reinstated?

[Real3D]

The same thing has happened to me. I use a VPN based in my own country (UK) so it's not like I'm country spoofing.  Had no further response from them yet other than to tell me that they don't have to tell me why they have done it and that they won't be undoing it.

[rkdavis]

Same here. I don't hop countries either. I replied to a moderator on another thread. Maybe that will help? It won't even let me post a question. Probably because I am still behind a vpn. Sorry, it is my right to protect my privacy.

[Gv1acuFB-_h0BRM]

> Did you ever get your account reinstated?
No.

> I use a VPN based in my own country (UK)
> I don't hop countries either
The exact same situation with me.
> Had no further response from them yet other than to tell me that they don't have to tell me why they have done it and that they won't be undoing it.
That is more response than I was able to get.
I am upset to hear all of this.

[rkdavis]

The problem is all the jobs I put in for you have to have a PayPal account. I'll look for jobs that don't use PayPal.

I have a large presence on social media and I will be sure to spread the word about PayPal.

Let me know if you all have any kind of resolution.