ARE ORDERPLUS INTERNATIONAL AND PAYPAL IN CAHOOTS?

[myrtlemire]

Anyone who has reported a problem/ fraudulent practice when dealing with ORDERPLUS would you comment below?

I have been trying to get my money back for three months, and after doing a little research have noticed that hundreds and hundreds of people have said that they have been scammed by ORDERPLUS INTERNATIONAL and yet PayPal still provide them with their service. After a certain number of disputes with a specific company, I would expect Paypal to investigate, block the company or remove the pay with PayPal option from the checkout. ORDERPLUS INTERNATIONAL via the COTOSEN website sold my details and clearly broke several policies and copyright laws. It seems very likely that the working conditions of those making these cheap fake items are breaking a few human rights laws too. I would never have purchased something from a site if I didn't think I was safe by using PayPal. These scams and unethical companies benefit from being able to gain credibility by using PayPal's services. 

I find it very suspicious that so many people over a number of years have raised issues with this company and yet PayPal still does business with them? and do not automatically take the customer's concerns for granted and issue them with refunds/buyer protection.

I am now having to go through my bank because PayPal closed my dispute (apparently I missed a deadline?) I have had offers of a partial refund from the seller and not received anything, I wasted time following the PayPal process and have only just made it within the timeline needed to open a dispute via my bank. 

If you have been tricked by ORDERPLUS, I would recommend speaking with your bank as well (or instead) of PayPal. You have 120 days after purchase to open a dispute with a bank/visa (I don't know if that's different for different banks or card types)

Report the issue to PayPal via the policy discrepancies- if enough people flag the issue they will hopefully be forced to be accountable for dealing with this company for years knowing that they are breaking laws. 

Again, please comment if you have reported issues to Paypal in regards to ORDERPLUS international so we can see, just how many times Paypal has heard about this company and done nothing... is PayPal making money from continuing to support and operate with companies of this nature?

[sharpiemarker · Accepted solution]

@myrtlemire 

According to PayPal policies, the seller is responsible for the PayPal fees upon receipt of payment and upon outcome of a dispute ruled against them. PayPal gets their fee nonetheless as they performed the services and was already charged card processing fees by card network.

Beware, as per the “No Warranty” section of PayPal user agreement, “PayPal does not have any control over the products or services provided by sellers who accept PayPal as a payment method, and PayPal cannot ensure that a buyer or a seller you are dealing with will actually complete the transaction or is authorised to do so.”

The best defense in taking control is to do a quick web search of the shop name before buying, which, in your case already poses some red flags and makes one run for the hills. Try it. Do this quick search for any bad reviews, scam or legit pages or scam report site results to avoid from getting ripped off. If you find no info, move on nonetheless. The net is not like it was where you can buy from just anyone. Bad actors are in the mix now.