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Subscription Button Redirect to Account page

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Subscription Button Redirect to Account page

I'm testing the subscription button. 

But after clicking the subscription button , sandbox system redirect me  to  KrakenJS login page.

After I logged in , it redirect to "https://www.sandbox.paypal.com/webapps/billing/account".

It supposes to take me to the payment page. please check this problem

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Subscription Button Redirect to Account page

Hello,

The issue should now be resolved.

Please test with your code and advise of any issues.

Note: We are aware that a SSL certificate warming will be shown during the checkout process and this is due to the domain showing "sandbox3.paypal.com" instead of "sandbox.paypal.com".

You can choose to add an exception in this instance and then the "normal" subscription flow will continue. We are working to resolve this issue.

Was my post helpful? If so, please give me a kudos!
4 REPLIES
Moderator

Re: Subscription Button Redirect to Account page

Hello,

Please share the button code so that I can review it.

Was my post helpful? If so, please give me a kudos!
Member

Re: Subscription Button Redirect to Account page

<form action="https://www.sandbox.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="rm" value="2">
<input type="hidden" name="no_shipping" value="1">
<input type="hidden" name="on0" value="xxx">
<input type="hidden" name="os0" id="orderno" value="xxxxxx">
<input type="hidden" name="on1" value="ooo">
<input type="hidden" name="os1" value="ooooo">
<input type="hidden" name="hosted_button_id" value="NM3YSXKFQ5UGU">
<input type="image" src="https://www.sandbox.paypal.com/en_US/i/btn/btn_subscribeCC_LG.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.sandbox.paypal.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>

Moderator

Re: Subscription Button Redirect to Account page

Hello,

This is a new issue I've raised with our developers today.

They will investigate and try to find a solution.

In the interim, if you choose to "not save the button to paypal" when creating the subscription button, you can complete the payment process.

Apologies for any inconvenience

Was my post helpful? If so, please give me a kudos!
Moderator

Re: Subscription Button Redirect to Account page

Hello,

The issue should now be resolved.

Please test with your code and advise of any issues.

Note: We are aware that a SSL certificate warming will be shown during the checkout process and this is due to the domain showing "sandbox3.paypal.com" instead of "sandbox.paypal.com".

You can choose to add an exception in this instance and then the "normal" subscription flow will continue. We are working to resolve this issue.

Was my post helpful? If so, please give me a kudos!