Something went wrong. The sandbox account could not be created. Please try again.

Falcuz96
Contributor
Contributor

Hello, I'm trying to create sandbox accounts but I'm experiencing this problem for about 1 hour, how can I resolve it? This is the complete message:

Something went wrong. The sandbox account could not be created. Please try again.

If you wish to report this error please include the following error id: 3346309e71091

Please help me, thank you so much.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

MTS_Justin
Moderator
Moderator
Hello,

This issue should now be resolved.

I've tested myself today and I can view the details for existing REST applications and create new "merchant" type REST applications.

Please note, we are still working on an issue with "platform" app creation failing and we hope to have that resolved as soon as possible.

Apologies for any inconvenience caused.

Thanks !

Was my post helpful? If so, please give me a kudos!

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9 REPLIES 9

MTS_Justin
Moderator
Moderator
Hello,

Thanks for taking the time to report this issue.

We're aware and already investigating the cause.

Once a solution is found, I'll post an update in this thread pinned to the top of the forum.

https://www.paypal-community.com/t5/Sandbox-Environment/No-Apps-or-sandbox-accounts/m-p/2747269#M792...

Apologies for any inconvenience.

Thanks !

Was my post helpful? If so, please give me a kudos!
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faizan712
Contributor
Contributor

Re: Something went wrong. The sandbox account could not be created.

Please try again.

If you wish to report this error please include the following error id: be3e48f5d3004

 

@MTS_Justin 

I've been trying to solve this issue since 3 hrs using different names, different emails, different methods to create the sandbox account, etc.

Also linked my credit card as I thought it may be due to that. Now I ran out of ideas to come up with a solution

Please help as soon as possible. 

 

@Falcuz96 If you got the solution please update here. 

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Falcuz96
Contributor
Contributor

Unfortunately still the same problem since yesterday afternoon.. So sad...

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faizan712
Contributor
Contributor

Hey @Falcuz96, my problem got solved Alhamdulilah

I tried to create a personal account and it worked now.

Also, the two default accounts which Paypal provides appeared after creating a dummy personal account

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faizan712
Contributor
Contributor

Something went wrong creating the application. Try again.

If you wish to report this error please include the following error id: 1434710f46bf4

 

Urgh ! Another problem. 

Can't create application now. 

Please solve this @MTS_Justin 

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Falcuz96
Contributor
Contributor

Yeah same here unfortunately.. Here is what I get: 

Something went wrong creating the application. Try again.

If you wish to report this error please include the following error id: 20249797e9f60

HELP PLEASE 😅😭

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MTS_Justin
Moderator
Moderator
Hello,

This issue should now be resolved.

Apologies for any inconvenience caused.

If you experience this issue in the future, please create a new post / thread.

Thanks !

Was my post helpful? If so, please give me a kudos!
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celocore
Member
Member

Unfortunately, the problem has not been solved.

 

Something went wrong. The sandbox account could not be created. Please try again.

If you wish to report this error please include the following error id: 66fbb22de34df

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Solved

MTS_Justin
Moderator
Moderator
Hello,

This issue should now be resolved.

I've tested myself today and I can view the details for existing REST applications and create new "merchant" type REST applications.

Please note, we are still working on an issue with "platform" app creation failing and we hope to have that resolved as soon as possible.

Apologies for any inconvenience caused.

Thanks !

Was my post helpful? If so, please give me a kudos!
Login to Me Too

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