Not Receiving Sandbox Verification Confirmation Emails

Affan_Waheed
Contributor
Contributor

I am unable to confirm my sandbox email address because either i am not receiving or payal is not sending or some problem in the functionality of sending confirmation emails out. Please help. Its very urgent. We are already losing business and customers.

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MTS_Justin
Moderator
Moderator

Hello,

Please check the "notifications" section of your PayPal developer account, as this is where all email communication from this environment is sent.

https://developer.paypal.com/developer/notifications

If you don't see the email, login to the account and go to the settings section and locate the email address on the account and there should be a "confirm" button which allows manual confirmation. This will send an email to the "notifications" section of your developer account.

Check the notification, click the link within to confirm the email address.

 

If the issue persists, please create a new thread / post for your issue.

Thanks !


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