How to track Sandbox payment status using credit card

[Shutami]

Hi, i made a payment in a website, via sandbox with my credit card. I received "Payment Successful" Message from the website, but did not receive any notification on my email nor my mobile. Is there any suggestion about how to track my payment in this case? since i did not use my paypall account in the payment, so i could not using paypall tracking feature.

[MTS_Justin · Accepted solution]

Hello,

If you conducted the transaction within our sandbox environment, login to the sandbox account which was to receive the transaction and check the recent activity section, where you should see all the recent account activity including the transaction you completed.

If you don't see the transaction under the recent activity, please share one of the following so I can review.

1. Merchant ID for the sandbox account which was to receive the transaction

2. Transaction ID for the completed transaction

3. The sandbox "client_id" which you used within the button code

Please note, for sandbox transactions you should not be using a "real world" debit/credit card, but rather one of the test card numbers which can be generated from our card generator tool which is available on our developer site. Please also be aware that our sandbox environment does not send emails to external email addresses, all sandbox notifications are sent to the "notifications" section of your PayPal developer account only.

Thanks !

[Shutami]

Hi Justin,

Thanks for your reply.

Here is the buttonSessionID=uid_282aaf25e2_mdi6mza6mtu, i don't really know if merchant id si on there or not.

I have another question though, is sandbox for testing only or the payment could affect your real world money.
Since my seller asking me to pay through their sandbox payment gateway and i am afraid that they will not receive any payment from me.

Please inform me if you know some information about this.

Warm Regards,

-Serri

[MTS_Justin]

Hello,

The ID you have shared is not a merchant id from a sandbox account. Please review the thread pinned to the top of this forum titled "how to report a sandbox issue" which provides detailed instructions on how to retrieve the merchant id for a sandbox account.

"is sandbox for testing only or the payment could affect your real world money"

It's for testing only, no real world money is used within this testing environment.

Thanks !