Error with Subscription in sandbox Error: TOKEN_FAILURE

[pitos-rio]

Suddenly today Paypal subscription in sandbox returned javascript exception:

Error: TOKEN_FAILURE
at https://www.sandbox.paypal.com/smart/buttons?style.label=paypal&style.layout=horizontal&style.color=...

One-time payment is working fine.

Request: POST https://www.sandbox.paypal.com/smart/api/billagmt/subscriptions/I-VPB47X1U6SJB/cartid
Response code: 400
Server response:
{"ack":"contingency","contingency":"TOKEN_FAILURE","meta":{"calc":"e565b6e6c2745","rlog":"rZJvnqaaQhLn%2FnmWT8cSUueWscmrtUHe5Y1Bd%2FeqyvyOTq66rSXAciiXRg7dClMl1o2iporwJbYz7mI0k8X%2B5rx9VK7gkS6f_18425ea8808"},"server":"5wY-t7fohAY26711EJYwsXwJv28WPRQUWLq8zTSTjOsY7mFnfPBqbotTn8hWkv65ccn1zuJ9R9wYYVYvqHbJ9ojt0VB7MD3uoDGJs6f-GIcxndmZlz-ocO4pJbe5S_695d7nlkv8AsS5DSfGmwW4DmRw3aDvCqMBfpgxsV-gWZjxsZgoT1vCOhIQy0zloV1W_C9YKka4G2d8QJguV6vqM9_xca3S277mAMGje7_iNg4PEfEAhyHSCq_IyPpoHguabPPtkqkwsQVkVvrdwZ0bTu6oTe7lS29CamGrJT84PdnpqnD9BuBHz0"}

There are more users with this error (all users noticed this error today).
https://github.com/paypal/paypal-checkout-components/issues/2026

[kote-isaev]

This surely to be a server-side issue. This error code happens even if I do not use any bsmart buttons or checkout components and just redirect to

rel="approve" 

link of subscription object.

[ck_bai]

I have the same problem on [_xclick-subscriptions] button

-----------------------------------------------------------------------

https://www.sandbox.paypal.com/webapps/billing/api/billagmt/createBillingCart

{"ack":"contingency","contingency":"TOKEN_FAILURE","meta":{"calc":"78d6a2e28481e","rlog":"rZJvnqaaQhLn%2FnmWT8cSUo8QXTeqJkzg7PvyMHtc7jDKOWrRoXSCL9sewG1iZt%2BTnk3JFpuhFj0XKOOd%2F1RL2Q_18430d1b20a"},"server":"M4mRXqq_jZ6FvmzZWjY1nYlDio9j20q5B-CkVZzvZgHWmdkBoCv4fv5uFxshWX4-FpmDxbrwPbAovMg5AAJbelPUWxmbEOksgLKbM_8xz7th2TdGmdaOwTCnQkLTNOnoE3gFDTSiaSRL-Ld8nlaax-PSV59IxxBJmqpp9HAbixh3kLcRCB1f_v_p5XDRM4Bg1EtFUGFDOw7XTeV0JS_olOFMF4XFzlEOPsZLvRdYg7DTQ-AP6Wj31x_tV2OUA8HdPOqnK0rd8k8"}

[MTS_Justin]

Hello,

Thanks for taking the time to report this issue.

We're aware and the relevant technical teams have been involved to investigate further.

There is a thread where other users also reported the same issue and this has been pinned to the top of the forum. I'll post back in that thread once the issue has been resolved, subscribe to the thread to be notified.

https://www.paypal-community.com/t5/Sandbox-Environment/We-re-sorry-things-don-t-appear-to-be-workin...

Apologies for any inconvenience.

Thanks !

[bethmarlatt]

So frustrating!!

[MTS_Justin]

Hello,

This issue was resolved in November 2022.

Thanks !