Account recovery request

[Lemjaouri]

RE: PP-L-301100511820 I am respectfully requesting that the hold on my funds/account be lifted. I am not necessarily requesting that my account be re-opened or allowed to continue to use the PayPal service, as I have already taken my business to your largest competitor and I am no longer in need of PayPal’s services. I have previously requested a review/appeal of my case which was denied. Although I still disagree with the decision to deny my appeal I will abide by it – however, because I feel that holding my funds for 180 days for a non-fraudulent violation of PayPal’s Acceptable Use Policy is excessive, and perhaps a punitive abuse of power, I will be filing complaints with the following agencies on Wednesday morning, April 15, 2021, if I am not satisfied with PayPal’s response to this request to release my funds: (agencies in the states that I reside or have a business presence in) The California Office of the Attorney General http://ag.ca.gov/contact/complaint_fo... The Washington State Office of the Attorney General https://fortress.wa.gov/atg/formhandl... The Florida Office of the Attorney General http://myfloridalegal.com/contact.nsf... The Arizona Office of the Attorney General http://myfloridalegal.com/contact.nsf... Additionally: The United States Federal Reserve http://www.federalreserveconsumerhelp... (I understand that PayPal does not operate as a “bank” which is precisely why they may be interested in such complaints) The Better Business Bureau: https://odr.bbb.org/odrweb/public/com... All complaints will be filed “online” Wednesday morning April 23, 2008 and written copies will also be sent via certified postal mail. I understand PayPal’s need for holding funds for credit card chargeback purposes, however a review of my account history for the last year will reveal a very low chargeback rate as well as a very high customer-satisfaction rate. I feel that any reasonable person would conclude that holding my entire balance for 180 days is excessive and my be viewed by some as punitive or as already stated, an unnecessary abuse of power and perhaps even contrary to the laws of some states. Please be aware that replying with the standard “this is part of the terms of service that you agreed to” will not satisfy my request, or deter me from filing my complaints with the agencies listed above on the morning of Wednesday April 23. It will be up to those agencies to determine if PayPal is operating within the law, abusing power, etc. I am simply seeking a resolution that is fair and in the best interest of both parties. Thank you for your time again in looking into this matter. Case PP-L-301100511820

[jmarc_38]

Hello @Lemjaouri ,

paypal as a financial institution has the right to do so. ( for an individual or a professional )

the procedure for suspending funds for 180 days, as well as the other procedures for blocking funds are explicitly specified in the PayPal T&Cs.

Similarly, the PayPal forum is only mutual aid.

It does not in any way replace PayPal customer service.

A file restriction will have no issue here.

You should see all of this directly with PayPal customer service.

[Lemjaouri]

I want to unlock my account because I have not had any problems and I have no disputes My account is very clean I have been a loyal customer since the account was opened and I want to get it back now I don't worry about the money I just want my account back I have submitted all the documents that were asked of me and yet it was closed

[jmarc_38]

@Lemjaouri 

I understand well . but when paypal pronounces a definitive restriction, it does not go back on it.
Honestly, the forum can't do anything about it.

[Lemjaouri]

Well, I will file a lawsuit to recover it. And I won't wait that long to get my money back

[jmarc_38]

@Lemjaouri 

I've seen what you sometimes say here, and it never came to anything.
Paypal's terms of use, as well as the actions they perform on an account, are legal.
Good luck !

[Lemjaouri]

You must do something about this because this account is the entry point of my strength. I have a family that I work on. This is the only way I receive payment after providing customer service and I do it legally with certificates and proof of that.