cannot download reports

[simpletix]

[tomfra]

Same here, nothing mentioned on the PayPal status page and I need the reports like now...

[uswebpro]

This has been going on for weeks now. PayPal really needs to fix this.

Stripe takes 2 seconds to return a report with a 6 month spread. Where paypal crashes on a single month.

[tomfra]

Well, that's just great. I really need those reports for our accountant and there are deadlines we need to meet.

I emailed PayPal support about the issue but don't really expect anything but a standard useless reply, like always.

[simpletix]

I was on a live chat with a rep, he said he would generate the reports for me.

2 days later never got them

super disappointed.

[tomfra]

Seems to have just started working. At least for me anyway...

[simpletix]

still broken

[PayPal_JonK]

Hello @simpletix,

I'm sorry to hear you're still running into some issues downloading your account history. Have you tried clearing your browser's cache, cookies, and history yet? Also, sometimes a completely different browser will do the trick. If you're still experiencing these issues after those troubleshooting steps,please make sure you report this issue on www.paypal-support.com. Once you're on that page, click Contact us at the bottom of the page, Log in with PayPal, then fill out the information in all the required fields. 

Good luck!

 - Jon K