What is the difference between "Total Sales" and "Total Zettle collected payments" in Zettle report?

bluewz
Contributor
Contributor

We use Paypal Zettle card readers to take payments

 

There is about $200 difference between the numbers in"Total Sales" and "Total Zettle collected payments". What does this mean?

 

As far as I know, "Total Zettle collected payments" includes all cash and card transactions. So how come "Total Sales" is different?

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1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, @bluewz. Thanks for taking the time to add  your question here on the PayPal Community Forum. Knowing what goes into different categories is important!

 

Total Sales includes tax. Total Zettle Collected Payments includes what you charged for your items. Please check out https://www.paypal.com/us/smarthelp/article/faq4541 to see more information on viewing reports.

 

I hope this is helpful. Thanks for being a part of the PayPal Community!

 

Sincerely,

 

Michael

PayPal_Michael

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