Balance became to 0 over night

Boardingblue
New Community Member

Hi there, some one can help me? Just an over night, all paypal website has been totally changed and my outstanding balance became to zero, can some experienced user tell what's going on?

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Boardingblue

Welcome to the PayPal Community! 

I'm sorry to hear your balance isn't showing properly. To check if you had any automatic outgoing payments, you'll want to review your PayPal Activity. You can also download a statement for a detailed history. If you didn't have any outgoing payments, I recommend contacting Customer Support. You can reach Customer Support by clicking 'Contact' at the bottom of any PayPal website. Support is also available through Facebook private message or Twitter direct message.

I hope this helps! 

- Meghan

 


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