Can someone see the total outstanding balance of all invoices I sent them?
rl110
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-13-2021
02:48 PM
I send out monthly recurring invoices to my customers. Sometimes they don't pay the past month and pay the next month's bill.
Is there a way to set it so they see the total outstanding? They don't seem to know they missed a month.
I send reminders but it gets confusing for them.
Labels:
- Labels:
-
Invoicing
1 REPLY 1
PayPal_JonK
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-18-2021
04:20 PM
Hello @rl110,
Welcome! Depending on how you send the invoice, the buyer should still see the unpaid invoice in their Activity. They would just need to go back to the date you sent the invoice in their Activity history to see the unpaid entry.
I hope that helps!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.