refund help urgently needed

cher22
Contributor
Contributor
I bought a item on eBay a week ago which the seller told me would be shipped either Monday or tues of this week ,I then had a email to say that he was cancelling my order and would refund me ,there has been no refund and looking at his feedback I don't think I am the only person he has done this to. I have been told by eBay that I cannot file a claim until the 23Rd of this month and I have also tried to open a dispute with PayPal and all I am getting is a message stating oops something went wrong. I am now nearly 500 out of pocket and need the money back asap ,can anyone advise me what to do next?thanks
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PayPal_Siobhan2
Moderator
Moderator

Hi cher22,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member

 

If you have purchased an item and this has not been received please follow these steps and open a claim - http://ow.ly/YAJlo             

 

- Siobhan             

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