Refund help. First time I've recieved a refund.

[Brenda330]

I recently recieved a refund, I have email and activity page says i recieved a payment.

Under transactions it says "payment recieved" , is there anything else i have to do? Other than wait the usual time for it to be issued to my bank account. Right below it it says "refund this payment" . what does this mean? Sorry for the dumb question.

[kernowlass]

@Brenda330

OK this does not sound like a refund, it sounds more like someone has sent you a payment which is why you may have issue a refund next to it.

Did you have an email that said you had received a refund or a payment?

If it was a payment then it should show in your paypal account balance, does it show in there??

[Brenda330]

yes , i received an email and message on ebay that i have been refunded for an item i paid for but never received. And it does show up in my recent activity on paypal account.  it reads as follows :

"We have decided to issue you a courtesy refund for this case on Apr 01, 2016 to the PayPal account you used to purchase this item. The refund includes the purchase price plus original shipping. Please log in to your paypal to get your refund."

[kernowlass]

@Brenda330

Does it show up in your paypal account balance.