Tutor Vista- Charged My PayPal Account after cancelling-
doniell
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Posted on
Jun-02-2010
09:13 AM
I signed up for 30- day trial for tutoring service for child, cancelled on May 26- 20 days early. Billed $99.99 on May 28-
disputed w/ paypal, they denied-
Company says alternately- "can't refund since I disputed", and "it will be 4- days"
They're in India-
2 REPLIES 2
EnglishBee
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Jun-11-2010
09:53 PM
They cannot refund you untill the dispute is settled. This is standard practice. Tutor Vista is a fair company.
As far as I know they do not have 30 days trial. Trial is only for 7 days 🙂
surplusdealdude
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Jun-13-2010
07:02 AM
If you used a credit card to pay for the item, file a chargeback by calling the customer service number on the back of the card.
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