How can I deny a payment?
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How can I deny a payment?
I am the seller and I received a payment through PayPal but will now receive the money from the buyer directly. Thus, I want to deny the payment so that she gets her money back (without having to wait 4 weeks till the money has been unclaimed and she gets it back automatically). Is there a way to deny the payment? I only see the "accept" button next to the amount in my account.
Thank you!

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If there isn't a deny button, you might consider accepting the payment and then refunding it. You can refund a transaction from within the details of the payment. Look for the issue refund link.
Hope this helps!
Adrian
*edited due to typo*
Did my post solve the issue? If so, please accept it as a solution!

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