Payment en 4x payment didn’t go through
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Hello @Liliya1984,
Welcome! Thank you for visiting PayPal's Community Forum. I'm sorry to hear you've run into some issues using Pay in 4 as a payment option. Unfortunately, Pay in 4 may not be able available on every transaction. If you don't see Pay in 4 available during checkout, we would recommend using an alternate funding source to complete your transaction. Here's an article with more information on Pay in 4 and when it may potentially be available.
Best wishes!
- Jon K
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Hey @Liliya1984
I totally understand your concern about payments towards Pay in 4 getting failed. There could be several reasons on why PayPal wasn't able to pull the repayment from your card including insufficient funds in your card/bank or unconfirmed financials. Please confirm your linked card/bank for successful transactions. If you see repeated failure of transactions with the particular card, please try to use a different payment method to complete the payments and update your payment method for your repayments as well.
You can update the payment method, by selecting the pay in 4 plan and and clicking the change under the payment Method. If the issue persists after updating the payment method, please feel free to reach PayPal Support team.
Best wishes,
Bindu
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