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Solved! Go to Solution.
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Merchant Payment Solutions
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Hi @Thad2,
Thank you for joining the PayPal Community and for your post in the Forum! I am happy to see that you're using PayPal in your Shopify store!
To have Reference Transactions enabled, please reach out directly to Customer Service and request that. You can find your contact options for Customer Service by clicking Contact at the bottom of the PayPal website.
Hope to see you around the Forum!
Olivia
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Hi @supremetan,
Thank you for joining the PayPal Community and for your post in the Forum! Thank you also for using PayPal in your Shopify store!
To have Reference Transactions enabled, please reach out directly to Customer Service. You can find your contact options for Customer Service by clicking Contact at the bottom of the PayPal website.
Hope to see you around here in the Forum!
Olivia
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how do i do this customers to purchase subscription products with Paypal Express, ask PayPal to activate Reference Transactions

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Hi @smithm234,
Thank you for joining the PayPal Community! Welcome to the Forum! It's great to see that you'll be using PayPal in your store!
To have Reference Transactions enabled, please reach out directly to Customer Service. You can find your contact options for Customer Service by clicking Contact at the bottom of the PayPal website.
I hope this helps!
Olivia
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PayPal can you activate my reference transactions for my Shopify store thank you @paypal
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Missing funds /withdrawal in Transactions
- Long Pending Transaction on Curve Card Not Showing in PayPal Activity in Transactions
- refund of voided transaction by merchant which doesnt show in paypal activity in Transactions
- Why is Automatic Payments or Recurring Payments so unsecure? in Security and Fraud
- Reasons for Account Limitations in Security and Fraud