Hello @Faith1790,
Welcome to the PayPal Community. I'm sorry to hear there seems to be some confusion over a recent PayPal promotion. If you have not received the reward for a PayPal Promotion, I would recommend making sure you meet all qualifications in the promotion's terms and conditions. There should be a link to the terms and conditions in close proximity to the promotion's details.
Good luck with this and future promos,
- Jon K
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