Cancelling invoice after issuing refunds
Nightwingswife
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Posted on
Apr-20-2023
09:17 PM
I set up an invoice where a customer could make payments on an item. After two payments they could no longer afford the item. I issued a refund for both payments. How do I cancel the invoice? It still shows as pending the original remaining balance due, and still shows that they made the two payments with the remaining amount on the invoice despite having the refunded amounts, although it does show the refunds issued under invoice activity. I tried to look under more actions on the invoice, but there is nothing there for cancelling this invoice.
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