Skillshare payment problem

kona9494
Contributor
Contributor

Hello.I dont know the email and password for my skillshare account which has a membership that im supposed to pay with my paypal and i dont know how to cancel the skillshare membership after the 2month free trial because i dont want skillshare anymore and i dont want to pay 90dollars for something im not gonna use

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1 REPLY 1

PayPal_Cristina
Moderator
Moderator

Hi @kona9494,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. If you don't remember the credentials of your account and you want to cancel your membership, please contact the merchant directly. You can find their contact details on their website.

 

If you have created a "Billing Agreement" through PayPal, you may cancel it. Here is how:

  1. Go to Settings.
  2. Click Payments.
  3. Click Manage pre-approved payments.
  4. Select the merchant's name or email address.
  5. Click Cancel.

I hope this helps.

 

Cristina

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