how to Refund more than the purchase price?

klaneh56
Contributor
Contributor

9/24/2019

     A buyer returned an item and paid the return shipping. How can i refund the total purchase price plus the return shipping price? Thanks, Klaneh56

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@klaneh56 

 

Issue refund from the original payment transaction in full, then use Send & Request tab on the top menu to send money for the return shipping amount.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@klaneh56 

 

Issue refund from the original payment transaction in full, then use Send & Request tab on the top menu to send money for the return shipping amount.


Kudos & Solved are greatly appreciated. 🙂
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