Write-off of money by mistake
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Hello
I was charged for Facebook ads.
I don't use Facebook. I don't place ads on Instagram.
Long ago (more than a year ago) I helped pay for a friend's instagram ad because he didn't have any money on his card, so I helped him and forgot.
Then, as I found out after debiting the money, this payment was set to automatic payments.
As I said, I didn't set this payment to automatic payments. How it got there I don't understand!!!! I DEFINITELY didn't DO it.
Where the money went. For what services or advertising? I don't know!
For what advertising? Where is it used? it is not clear where it is displayed.
I'm sorry that I was charged money, and there is no one to help me! Help me really deal with the problem, and not just write: "we can't help you".
I am not deceiving anyone, I am ready to provide any information to clarify the case.
Help me solve the problem.
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Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.
Advice is voluntary.
Kudos / Solution appreciated.
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