Why the payment on Paypal still "Pending" after I cancelled an order on the website?

CharlesZheng
Contributor
Contributor

Hi,

 

I have cancelled an order on the website.

 

But the corresponding payment still shows pending, with the following message:

"This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when Raine Industries completes your order."

 

What does that mean, and when will it be cancelled and my money returned to my credit card?

 

Thanks,

<removed>

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CharlesZheng 

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


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