Why can't I pay with my debit card?

Kelpie
Contributor
Contributor

I'm a new user who's only recently joined paypal. My bank account is verified and my debit card is set up on the site and was working fine until just today. When making a purchase on a website today, the only payment options were e-cheque or instant bank transfer. My debit card was working fine yesterday and always turned up as the first payment option, but now it is no longer available as a payment option for some reason?. Why can't I pay using my debit card? It worked for my first five purchases with the site (two last night and three this morning), but on my sixth purchase it stopped showing my debit card as a payment option for some reason, even though it was working perfectly fine yesterday and this morning.

 

Is there any way to fix this problem so I can use my debit card as my payment option? I really don't want to have to pay by e-cheque if at all possible since it takes so long. the only reason I signed up my bank account was so I could use my card, since it's so easy to pay using it.

 

Thankyou in advance for any help!

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129 REPLIES 129

ianpat140
Member
Member

I need  to pay for a item purchased through pay pal

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Exnursepeter
Contributor
Contributor
Even though transactions were made today using my account details with no problem . I am told by pay pal, by email that they cannot complete a transaction due to payment ( bank details) being incorrect , I cannot find , get help to find or get an answer to my problem .I seem to be in a large group of similar people except I have given total access to details
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pearly700
Contributor
Contributor

I had this same problem,,with a certain  company, what I did ,,I shop around untill I  found a company who accept my debit card through  PayPal,,   I do not believe in spending other People money.

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JulieannB14
New Community Member

@pearly700 wrote:

why cant i pay with my credit card


 

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PAULRAMM
New Community Member

Gildabluebell1
Contributor
Contributor

please could help me because i need more help because i trust paypal but i dont know how to use computers very well . icarnt pay with my credit card why is this Gilda

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PayPal_Siobhán
Moderator
Moderator

Hi there Gildabluebell1, 

 

What error message are you receiving? 

 

It sounds like your card is being declined by your card issuer, if so you will need to contact them directly for the reason why.

 

Siobhan 

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eddieslough
Contributor
Contributor

Because it cost 's PAY-PAL money. i think 2%

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