Where is my refund

[Unoslikeinos]

So I received a refund to PayPal from ebay. On my PayPal app it’s says transfer to my rbc account complete but the money isn’t in my account. I called my bank and they don’t know where my money is either and trying to contact PayPal is a joke. Can someone help me understand

[kernowlass · Accepted solution]

@Unoslikeinos 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/ca/smarthelp/article/FAQ1212