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captjones
Contributor
Contributor

Howdy folks,

 

just won an auction at eBay and paid for an item. Won another auction and now can't pay for it.

Called my bank and they said there's no blockage from their side and they can see that PayPal is rejecting the money. 

 

I'm afraid that my account reputation is going to be ruined. 

I do have 2 or 3 securities issues going on with PayPal.com due to inactivity.

 

Greetings from Estonia.

 

 

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4 REPLIES 4

captjones
Contributor
Contributor

Got it! It's because the seller is a "PayPal only"-guy, BUT when I bid on the auction there were also Visa, MasterCard etc as payment methods! 

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PayPal_Brooke
Moderator
Moderator

Hi @captjones

 

Thank you for reaching back out to us letting you know that you were able to complete the transaction.

 

Enjoy the rest of your day!

 

Thanks,

Brooke

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captjones
Contributor
Contributor

Hi Brooke! 

 

Actually I wasn't able to complete the transaction and had to cancel the won auction. But at least now I know I can only buy the "Buy now" items. 

 

My PayPal account isn't functioning because of inactivity I think and it's taking a long time to review my sent ID pictures.

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PayPal_Brooke
Moderator
Moderator

Hi @captjones-

 

I appreciate you letting us know that information. I am sorry to hear that you had to cancel the auction, but I am happy to hear you are still able to complete transactions With what you stated, it sounds like we are just wanting to confirm the account. Thank you for supplying the documents we were requesting. Usually, reviews can take 3-5 business days to complete, depending on the amount of cases in the queue. Please continue to keep an eye on your email and they will reach out when they have a resolution or if there is further information needed from you.

 

Have a great day!

 

Thanks, 

Brooke

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