Trying to transfer a prepaid card

beewee
Contributor
Contributor

Hello

I'm trying to transfer a balance from my prepaid gift card (Oxford Plus and I think its amex).

I issued and invoice to myself and I'm trying to pay it with the prepaid card but I am getting an error message that the provider is declining the transactions.  Does anyone have any suggestions as to how I can make this work?

 

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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi @beewee,

 

Based on what you've described, it sounds like the card may be from a provider that PayPal does not support. If this is the case, you won't be able to use that card through our system. I apologize for any inconvenience this may cause.

 

- Ashley M


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