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[Anikinalex]

Hi guys. Please help me to solve this problem. 

[sharpiemarker · Accepted solution]

@Anikinalex 

Please contact customer service so they can take a look on what can be causing the problem:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 

Or private message via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal