Shipping

STEPH2826
New Community Member
I want to items 5 minutes ago and I want them to be shipped express aside and have to wait 2 weeks and I don't know how to go back and change the shipping
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1 REPLY 1

JD5261
PayPal Employee
PayPal Employee

Hi @STEPH2826 

 

Welcome to PayPal community.

 

If the payment has been completed, we can no longer make changes with the shipping address. You have the option to contact the merchant and request for the payment to be refunded. Once the payment has been refunded, you may then send a new payment with the correct shipping address. 

How do I request a refund? 

I hope this information helps! 

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