Refunded money not showing on bank/card balance

2DBIRD
New Community Member

Hello.

 

I got refunded from a yearly service I quit.

 

The refund status on paypl says "refunded", and when I wanted to file a problem with that transaction the system says something like "you received the money, so you have to deal with the sender directly". But in fact, nothing of the refunded amount its shown on my bank status.

 

I use a visa card on my paypal account, and the card was expelled by a Central American bank. Is that a problem?

 

Thank you for any comment.

 

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@2DBIRD 

 

Refunds to cards may take up to a week up to 30 days after PayPal as processed it, depending on your card issuer so keep an eye on the card account.


Kudos & Solved are greatly appreciated. 🙂

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4 REPLIES 4
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@2DBIRD 

 

Refunds to cards may take up to a week up to 30 days after PayPal as processed it, depending on your card issuer so keep an eye on the card account.


Kudos & Solved are greatly appreciated. 🙂
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2DBIRD
New Community Member

Ok sharpie, I will believe faithfully that response.

 

RB;

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Lulu09
Contributor
Contributor

Why should it take that long?! And why have some refunds shown up within two days?

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Landy229
New Community Member
I wonder why it takes so long. A previous refund was in the same day so why is this 1 taking so long? Not happy
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