Refund

Jshrys7
Contributor
Contributor

How many days should paypal refund my money? The seller refunded my money, i pay using paypal balance.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jshrys7

 

You can't, you wait for the refund to process through the system.


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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Does the Refund Status say Pending or Temporary Hold or just “Hold”? 


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Jshrys7
Contributor
Contributor
It says refund in progress, and it has a date of 27 Oct 14. Can it be faster? I used my paypal balance but the seller refunded using credit card.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jshrys7

 

Pending refunds can only happen for two reasons.


1. The seller has issued a refund from their bank account/card which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248


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Jshrys7
Contributor
Contributor
Yeah the seller used my paypal balance and he refunded me using credit card. How can i make the refund fast? Thanks for help
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jshrys7

 

You can't, you wait for the refund to process through the system.


Advice is voluntary.
Kudos / Solution appreciated.
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