Refund to debit card

pattycro89
Contributor
Contributor
I recently brought a wheel off Ebay but the seller refunded me (item sold out). I used paypal but because my account is in the minus,I think it used my debit card (Commonwealth Bank) for the original purchase. Paypal says the refund was complete but it isn't showing in my bank account. How long roughly should it take forthe funds to go through to my bank before I start getting panicky? Thank you
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2 REPLIES 2

KGonzaga
PayPal Employee
PayPal Employee

Hi @pattycro89,

 

Thank you for using PayPal. Regarding your concern about refund time frames, I have found this awesome Help Center article that may help shed some light in the matter:

 

https://www.paypal.com/us/smarthelp/article/where-is-my-refund-faq1212

 

Based on the article, if the funding source used is a credit/debit card it should be credited back to the card and it might take up to 30 days (equivalent to one billing cycle) to see the refund posted on your account.

 

Hope this helps. 

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qqoqqok
New Community Member

Hi,

 

I also had a similar problem. 

 

Paypal says my refund is completed but it is yet to show in my bank account. 

 

How long did it take for you to show the money on your bank account? 

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