Refund pai to old debit card

[Bj691]

My refund has been paid to my old debit card and pp said to call my bank which I did but they said I need to call pp back and tell them yo put it on nnew car on in bank as acc but no one knows where this payment is

[kernowlass · Accepted solution]

@Bj691 

As long as both old and new cards use or used the same card ACCOUNT it should go through ok.

Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

[MarcoB2020]

I completely understand your frustration.  Before you proceed and keep using your PayPal account.   I believe that people should know the truth of what service is provided by PayPal.

I was disputing a transaction in which I never received the item purchased.  PayPal said that they received proof of delivery and denied and close the case.  I asked them to please provide the proof of delivery so I could determine why I did not received the item.  They told me that I needed to contact the shipping company.  I asked for tracking # which the shipping company will ask me to provide.  They said that they closed the case because they received proof of delivery from the merchant.  Is this illogical?

If interested reply to this message.  I will most likely close the account and not purchase items from any merchant if they only take PayPal.  I will keep posting updates to show the service provided by PayPal until I decide to remove PayPal from my life.