Refund from seller

bloom_cz
Contributor
Contributor

hi i get an e-mail anouncement from PayPal that seller to who I returned package has refund my payment:

"Merchant Valentino Marcoccia refunded $ 41.95 for your purchase on September 4, 2018
Amount has been returned to your PayPal account. It will be available around 1 November 2018."

 

but money still are not on my account, what can I do ???

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@bloom_cz

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.




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