Refund

jimrie
Contributor
Contributor

Hi everyone, I received a refund into my paypal account (£20.50) but my balance is still saying £0 so I can’t withdraw it. When I made the purchase the correct amount came out off my credit card so surely the balance must be +£20.50 now it has been refunded? If anyone can help that would be great. Thanks 😄

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jimrie

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
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