Received Payment, but Not Showing in Balance

tms340
Contributor
Contributor

I had someone send me a payment earlier as F/F and it says that it is completed on both of our ends, but the funds aren't showing up in my balance. I tried reaching out to PP, but they are swamped. Is this normal? Help?!

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438 REPLIES 438

ColinSmith0908
Contributor
Contributor
I have the same problem today. Have sent a message to PayPal. Awaiting their response. But it’s not very clear if they have received my query and/or if they will respond.
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Jlc3
New Community Member
Me too has any one got help??this was my rent!
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JamesV4103
Contributor
Contributor
Just got off the phone and they said it would be 4-5 hours before they had it fixed
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BearUK
Member
Member
Have what fixed for your account or for everyone
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Chelseawho
Contributor
Contributor
Wonder if anyone has had resolution? Also, they gonna cover the overdraft fees I’m going to incur today because of this? Lol
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BearUK
Member
Member
They don’t take calls after 630 ?
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J2Gphotos
Contributor
Contributor
Sounds like a glitch many people are having today, is that what PayPal said?
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Elixirman
Member
Member

I am having the exact same problem now, 9th of may 2021. I received a payment, but its not showing in my balance. Really big problem for me right now.

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robynnstorey
Contributor
Contributor

It looks like an upgrade gone wrong.  They say it 'should' be fixed within 24 hours, but expect it to be sooner.  

RMS4937
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Chrisw1975
Contributor
Contributor
I’ve had email notification telling me a payment has been made to me from something I sold on eBay, but it’s not showing up in my PayPal account? It says payment received in my PayPal dashboard but the money’s not showing in my balance?? Any ideas?
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