Problem making a payment to a payee

pmfcollings
Contributor
Contributor

I am unable to send a payment to a paypal account. It just says "unable to process at this time". I think the payee might be in India, if that has anything to do with it. I am in the UK. 

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Oregon11
Advisor
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@pmfcollings

 

PayPal accounts in India are not able to send or receive Personal/Friends & Family payments.

 

The question about sending a Goods & Services payment instead—you will need to ask PayPal support about this.

 

Here is a PayPal link with contact details.

 

https://www.paypal.com/gb/smarthelp/contact-us

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4 REPLIES 4

Oregon11
Advisor
Advisor

@pmfcollings

 

Is it a personal payment or a Goods & Services payment?

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pmfcollings
Contributor
Contributor
It was a personal payment. Should I try Goods and Services next time? Is that an option I can select? Thanks!
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Solved

Oregon11
Advisor
Advisor

@pmfcollings

 

PayPal accounts in India are not able to send or receive Personal/Friends & Family payments.

 

The question about sending a Goods & Services payment instead—you will need to ask PayPal support about this.

 

Here is a PayPal link with contact details.

 

https://www.paypal.com/gb/smarthelp/contact-us

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pmfcollings
Contributor
Contributor
I see, thank you for the link.
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