Payment through my Paypal Balance issue on ebay

yr4
Contributor
Contributor

I am trying to purchase something on ebay for £200+ using the money on my PayPal balance, no matter what i do i keep getting the message "Your payment didn't go through. Please check your payment details or select a different payment option." Does anyone have any idea how i can get past this? i've never had this issue before... 

The reason i am paying through my paypal balance rather than a bank account is because the other methods are not working too and give the same or similar messages.

I've also tried signing out on all devices, clearing cookies, cache and other such things, restarting  my computer but nothing has worked

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi yr4, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

I am sorry to hear your payment has been declined. Please review this link for possible reasons on why we may have been unable to complete this payment - https://www.paypal.com/smarthelp/article/why-was-my-payment-declined-faq3039

 

- Siobhan 

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