Issues with my account

metalking1417
New Community Member

When I woke up this morning, I found my payments to patron had been declined, so I tried retrying them before contacting my bank, which said that my transactions didn't even appear on the account. Afterwards, I attempted contacting Paypal's phone services who claimed that my account had several "red flags" before requesting me to do some things that seemed suspicious to me such as allowing them access to my computer. Afterwards, when I tried to access my account immediately afterward, I found my password to be nonfunctional so I had to replace it. Then, when I tried to add my phone to the account, it refused to accept the pin it sent. Afterwards, when I tried to add money to the account, while it did accept my WoodForrest account, It refused to add money to the wallet from the account.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@metalking1417 

 

Must've called a scam PayPal customer service number. Do not call numbers found on displayed on the net as they are fake and for getting access to your account.

 

To contact PayPal customer service:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or click Help & Contact on any PayPal website page at the bottom and then scroll to the bottom for contact options.


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@metalking1417 

 

Must've called a scam PayPal customer service number. Do not call numbers found on displayed on the net as they are fake and for getting access to your account.

 

To contact PayPal customer service:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or click Help & Contact on any PayPal website page at the bottom and then scroll to the bottom for contact options.


Kudos & Solved are greatly appreciated. 🙂
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