I sent a payment to a wrong person

[Aprilleluna]

Hello, I sent a payment to a wrong person using my credit card and file a case at PayPal but they Closed my case. I call their customer service but it didn’t help me at all so I am in a rush to hold my transaction so badly  that I filed unauthorised access but I typed their that I sent it to the wrong person. PayPal emailed back to me and they cannot refund it as their is no unauthorised activity. It really is not unauthorised access but I do want the to hold my transaction because I mistakenly sent it to a wrong person. I was hoping that they reconsider my case again so that I can file for a refund.

Due to my desperation on getting my money back, I emailed the person whom I sent the money mistakenly and he replied that the money wasn’t in his account.

I do not know what should I do with this matter since I cannot file a dispute.

I hope that someone can help me and give me advice about this. 

Thank you

[kernowlass]

@Aprilleluna 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?