Error message paying PayPal.me payment

2cool4now
New Community Member

Trying to send the money but it says This recipient only accepts PayPal through their website... The person I’m trying to send to doesn’t have a website so how do I get past it or is it a cause for concern on my part or the recipients part? Any input is helpful as I’m not tech savvy.

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @2cool4now,

 

I'm sorry to hear that you're seeing an error when trying to send a payment to someone. That error indicates that there is something on the recipient's side that prevents the receipt of a payment. Please ask the recipient to check their account for any issues, and to contact customer service if they are unable to find anything from logging in to their account.

 

I hope this helps!

 

Olivia

 

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