Double Payments

[Waldteufel]

I have a PP "savings" account from which three eBay payments were deducted. However, these payments also appeared on my bank statements as PP debits. I have since changed my options to take any further moneys from the savings, but will I get those bank payments credited? I have contacted the merchants, and they all report getting only one payment - PP's. On the bank statement, the transactions have gone from pending to paid.

Thanks for your help!

[Waldteufel]

In the above post, it should read that I have since changed options to take funds from my BANK, not savings. Sorry for the error!

[PayPal_Siobhan2 · Accepted solution]

Hi Waldteufel, 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

I am sorry to hear you have been charged twice for these payments. If you have not yet received credit for this duplicate charge please contact us by phone, email, Facebook or Twitter and we would be happy to look into this for you. 

- Siobhan