Customer service

[thomasr1950]

Don't the Reps read messages thoroughly? I have to keep repeating myself in every message. Rarely do they read messages thoroughly. So frustrated with pay pal! I have 2 balances of less than a $1, they won't refund my money or close my because it's too amount. They don't respond to my question, how do I close my account? This is the worst customer service I have ever experienced. I want to close my account and be done with pay pal once and for all. Opening a account was a mistake. Most replies take at least 2 days.

[sharpiemarker]

@thomasr1950 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

Accounts that have a balance can't be closed so you will need to keep trying until you can get a rep to assist.