Hi there, @HEXIDECIBLE,
Thanks for reaching out to us on the Community.
Sorry about the slight delay in getting back to you!
If you're still experiencing this problem when accepting the partial refund, I'd advise trying to use an alternative browser/device! If you could also clear the cache and cookies on your device, it may help bypass the issue. After trying this, access the PayPal website and try it again!
It sounds like more of a technical issue rather than a problem with your PayPal account.
If the problem persists, it may be worth getting in contact with us. We can offer support to you if you contact us in the following ways; Through our 'Contact' link at the bottom of the PayPal website - https://www.paypal.com/smarthelp/contact-us. Through our other Social Media - Facebook: www.facebook.com/paypal, Twitter: https://twitter.com/AskPayPal.
Kind regards,
PayPal_Adam
