CONTACTING HELPFUL PERSON IN PAYPAL TO SPEAK TO FOR PROBLEM RESOLUTION

mmvsd
New Community Member

Hi,

Does anyone know how to speak to a real customer service person in Paypal Organisation to resolve payment situation? I am a victim of phishing email that looks exactly like a genuine Paypal email and in the process lost $640. Email to Resolution group has not yet solved the problem.

Does anyone have Service Contact Phone number?

mmvsd

 

 

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1 REPLY 1

PayPal_Randy
Moderator
Moderator

@mmvsd,

 

If you haven't yet done so, the first thing you'll want to do is update your PayPal password and security questions.  Once updated, the next thing you'll want to do is report the potential fraud to PayPal.  If you need assistance with completing the above steps, I recommend contacting our customer service teams.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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