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IPN History not available

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afomina
Contributor
Posted on

Hello.

When I try to open IPN History I see

Instant Payment Notification (IPN) history
Feature Not Available
Sorry, this feature is currently unavailable. We apologize for any inconvenience.

 

Has anyone else stumbled onto that?

6 REPLIES 6

IPN History not available

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lucacastellone
New Community Member

Hi,

i have the same problem but a colleague can access the feature with  his user on the same account. Please  can someone advice who we should   contact to resolve thge issue?

 

thanks

IPN History not available

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MTS_Christina
Moderator

Hi @afomina @lucacastellone,

 

Are you a primary user on the account or a secondary user? Based on this answer, we may have a possible reason this could be happening. 


Thanks,

Christina 

 

Was my post helpful? If so, please give me a kudos!

IPN History not available

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afomina
Contributor

@MTS_Christina, I'm secondary user. But before I could go to this page.

IPN History not available

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myso182
Contributor

Hello, I have the same problem. How did you solve this? User with the primary account is always able to access IPN History, I am a user with a secondary account and I always get the message that feature is currently unavailable: https://imgur.com/bZs6a0b

 

Thanks.

IPN History not available

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heatherlander
Contributor

I also have this problem for an account where I am a secondary user. Is there a solution?

IPN History not available

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lcdservices
New Community Member

I have this problem as well. As a developer, it's critical that I have access to the page in order to troubleshoot issues.

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