cancel
Showing results for 
Search instead for 
Did you mean: 

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
athamz
Contributor
Posted on

Hallo everyone,

 

I was try this solution : https://www.paypal-community.com/t5/PayPal-Payments-Standard/quot-Things-don-t-appear-to-be-working-...

 

But still get same error, please let me know the solution.

I'm using shopify platform.

 

Thanks

12 REPLIES 12

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
Chiranjeevi_L
PayPal Employee

Hi @athamz,

 

We apologize for any inconvenience.

Can you please provide the below details if your still facing the issue.


1) Detailed steps to reproduce the issue.
2) Website URL.


Thank you so much for your patience and understanding.

Sincerely,
Chiranjeevi
PayPal, Inc.

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
athamz
Contributor

Hi @Chiranjeevi_L ,

 

Please visit my website : ziqomediastore.com and try checkout use paypal account then you will see the issue.

 

Thanks

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
Chiranjeevi_L
PayPal Employee

Hi @athamz,

 

Thank you for providing the website Url.

 

I have tried to reproduce the issue by processing a test checkout on your website - https://ziqomediastore.com/ and could able to process the payment flow via PayPal method without any errors.

 

Please find the attached snapshot for reference.Screenshot_20200427-153438.jpg

 

Note : PayPal checkout integration working fine as per the design. We are restricted to process live payments on websites.

 

Thank you for understanding and patience.

 

Sincerely,

Chiranjeevi

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
athamz
Contributor

Hi @Chiranjeevi_L ,

 

The issue will appear if you make a live payment, I know my website work like your photos but the issue will show if you make a live payment.

So please forward to your specialist division in this case.

 

Thanks

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
Sartruce
New Community Member

Even I am facing this same issue on my website and I am not able to take any bookings from my website. 
website: www.ediner.in

merchant: Ueni.com 

 can you please help me or assist with the same . Here is the screenshot.

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
Chiranjeevi_L
PayPal Employee

Hi @Sartruce,

 

We apologize for any inconvenience.

 

Thank you for providing the website Url.

 

I have tired to reproduce the issue via your website - www.ediner.in and could able see that payment flow is failing due to limitations in your PayPal account.

 

Unfortunately, we don't have account level access to toggle/update account settings.

 

I request to please contact our toll free Customer service line to resolve/remove the account limitations.

 

Thank you for understanding and patience.

 

Sincerely,

Chiranjeevi

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
shirlingtoh
Contributor

Hi, i'm having the same problem.

This is my website : <Removed>

Anyone know the solution to this?

 

Thanks!

Screen Shot 2020-08-24 at 5.02.38 PM.png

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
oaksncorks
Contributor

We have the exact same issue, none of our customers are able to make payment anymore for the past 2-3 weeks. Customer support confirmed our account is completely fine and verified and are stating it's probably technical. We use the default WooCommerce plugin for PayPal.

 

Please try to checkout with PayPal on our website: <removed>

Paypal Error : "Things don't appear to be working at the moment. Please try again later."

Options
oaksncorks
Contributor

Fixed by PayPal support! Copying solution here for everyone:

 

Upon checking your issue, which is caused by your account setting.
By default, you accept payments from encrypted and unencrypted buttons. For additional security, you can prevent buyers from sending payments to you through unencrypted buttons.
 
After you change this setting, we reject payments from your buyers who click an unencrypted button. This is why your buyers cannot make payment on your website.
 
So please kindly follow below steps to accept all payments to your account:
 
1.Log in to your PayPal account.
2. Click the [Account Setting] beside "Log Out".
3. Click Update near 'Website preferences.'
4. Select ‘Off’ next to ‘Block Non-encrypted Website Payment
Once you turn off this setting your buyer would be able to pay on your website.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.