Payment failed, getting PayPalGateway.php:500, not always but roughly 1/10
I'm using PayPal payment gateway on my woocommerce store. Everything was okay before July, then we started getting failed orders, all of them were reported as PayPalGateway.php:500. The chance of getting this is about one out of 10 paypal orders. Please advise, thanks!
The entire error message I got is -
Failed to process the payment. Please try again or contact the shop admin. [Error] Unknown error while connecting to PayPal. Status code: 0. PayPalGateway.php:500 [Error] Unknown error while connecting to PayPal. Status code: 0. OrderEndpoint.php:551 Order status changed from Pending payment to Failed.
Good day @geecc
Thank you for posting to the PayPal community.
Also, please try to process a test payment using a card that is not associated to your PayPal Account, since merchants can't process self-payments.
If your still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detailed information and error details.
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